Taking Service-Profit Chain to provide Business Competitiveness. A case study on C company
碩士 === 逢甲大學 === 經營管理碩士在職專班 === 104 === This study is based on the thery of Heskett, Jones, Loveman, Sasser and Schlesinger (1994), discussing the relationship between SPC and firm competitiveness. We take C company, a supplier in semiconductor industry, for exemple,With the fierce competition with i...
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Format: | Others |
Language: | zh-TW |
Published: |
2016
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Online Access: | http://ndltd.ncl.edu.tw/handle/88kwgc |