Analyzing The Job Performance of Dispatched Workers Transferring to Regular Workers— A Case Study of Call Center in H Company

碩士 === 逢甲大學 === 經營管理碩士在職專班 === 104 === 『Welcome to ○○ Customer Service Center, I am Karen, customer service represent (C.S.R.), glad to talk to you』. This cordial greeting phrase is such familiar for all customers who have contacted with customer service center. With the rise of customer awareness,...

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Bibliographic Details
Main Author: 應綺文
Other Authors: 賴文祥
Format: Others
Language:zh-TW
Published: 2016
Online Access:http://ndltd.ncl.edu.tw/handle/w7x79b