A Study on the Relationship among Service Quality, Customer Satisfaction and Customer Loyalty for Coffee Shop of Taipei Area
碩士 === 華梵大學 === 工業工程與經營資訊學系碩士班 === 104 === This study aims to investigate the conditions of service quality, customer satisfaction and loyalty in coffee shops in Taipei City and New Taipei City. With questionnaire method, customized questionnaires were sent to investigate service quality, custom...
| Main Authors: | , |
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| Other Authors: | |
| Format: | Others |
| Language: | zh-TW |
| Published: |
2016
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| Online Access: | http://ndltd.ncl.edu.tw/handle/50583911406980913098 |