A Study on the relationship among revisit intention, customer''s satisfaction and customer''s loyalty in Vietnam Hotel Industry

碩士 === 義守大學 === 管理碩博士班 === 104 === The hotel industry has become increasingly competitive as it reaches life-cycle maturity and the world economy stumbles. In the modern business environment, creating and maintaining customer’s revisit intention is an important strategy to sustain a compet...

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Bibliographic Details
Main Authors: Dang Thi Minh Hang (Anna), 登氏明恆
Other Authors: Ying-Maw Teng
Format: Others
Language:en_US
Published: 2016
Online Access:http://ndltd.ncl.edu.tw/handle/23y46a