A Study on the relationship among revisit intention, customer''s satisfaction and customer''s loyalty in Vietnam Hotel Industry
碩士 === 義守大學 === 管理碩博士班 === 104 === The hotel industry has become increasingly competitive as it reaches life-cycle maturity and the world economy stumbles. In the modern business environment, creating and maintaining customer’s revisit intention is an important strategy to sustain a compet...
Main Authors: | , |
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Other Authors: | |
Format: | Others |
Language: | en_US |
Published: |
2016
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Online Access: | http://ndltd.ncl.edu.tw/handle/23y46a |