Antecedents of Patients' Revisiting Willingness — The role of Relationship Inertia
碩士 === 國立高雄應用科技大學 === 企業管理系碩士在職專班 === 104 === In the past, many studies have focused on the factors affecting patients' revisiting willingness. However, hospitals’ medical services are people-oriented and hospitals’ managers should try to satisfy customers’ need. Therefore, besides doctor-patie...
Main Authors: | , |
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Other Authors: | |
Format: | Others |
Language: | zh-TW |
Published: |
2016
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Online Access: | http://ndltd.ncl.edu.tw/handle/04015706972670263810 |