A Study of Website Service Quality and Satisfaction in R.O.C. Air Force Academy
碩士 === 高苑科技大學 === 資訊科技應用研究所 === 104 === Based on the service quality model proposed by Parasuraman, Zeithaml, and Berry (P.Z.B.),this study aimed to investigate the website service quality of R.O.C. Air Force Academy and understand teachers’ and students’ expected the relationship of service quality...
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| Format: | Others |
| Language: | zh-TW |
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2016
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| Online Access: | http://ndltd.ncl.edu.tw/handle/83010102621102159693 |