A Study of Functional Quality, Technical Quality, Customer Satisfaction and Customer Loyalty in Hair Salon Industry

碩士 === 嶺東科技大學 === 流行設計系碩士班 === 104 === The hair design industry does not require advanced technologies or resource investments. Given this fiercely competitive nature, hair design manufacturers face enormous pressure in the competition. The conception of integrated service quality, presented by Gron...

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Bibliographic Details
Main Authors: Chen,Yi-Chi, 陳宜琪
Other Authors: Fu,Szu-Hua
Format: Others
Language:zh-TW
Published: 2016
Online Access:http://ndltd.ncl.edu.tw/handle/32900803710352980069