A study of service quality of customer satisfactions and customer loyalty for a parenthood restaurant
碩士 === 明道大學 === 企業高階管理碩士班 === 104 === Abstract The present study investigates (1) the level of customer satisfaction of service quality and customer loyalty, (2) differences of customer satisfaction of service quality and customer loyalty with their background variables, (3) relationships between c...
Main Authors: | , |
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Other Authors: | |
Format: | Others |
Language: | zh-TW |
Published: |
2016
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Online Access: | http://ndltd.ncl.edu.tw/handle/86819710894412937914 |