A study of service quality of customer satisfactions and customer loyalty for a parenthood restaurant

碩士 === 明道大學 === 企業高階管理碩士班 === 104 === Abstract The present study investigates (1) the level of customer satisfaction of service quality and customer loyalty, (2) differences of customer satisfaction of service quality and customer loyalty with their background variables, (3) relationships between c...

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Bibliographic Details
Main Authors: HUANG,HSUAN-NING, 黃炫寧
Other Authors: LIN, MEI-HUI
Format: Others
Language:zh-TW
Published: 2016
Online Access:http://ndltd.ncl.edu.tw/handle/86819710894412937914