The Relationship between Service Quality and Customer Satisfaction A Case Study in Vietcombank’s Hai Duong Branch
碩士 === 美和科技大學 === 企業管理系經營管理碩士班 === 104 === In service sector, especially banking, the role of satisfying customers becomes more significant derived from the close interaction between customers and banks as well as the positive impact that banks have. More specifically, if the bank gives satisfaction...
| Main Authors: | , |
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| Other Authors: | |
| Format: | Others |
| Language: | en_US |
| Published: |
2016
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| Online Access: | http://ndltd.ncl.edu.tw/handle/y67cse |