The Factors Affecting Work Performance of Flight Attendants A Case Study at Vietnam Airlines

碩士 === 美和科技大學 === 企業管理系經營管理碩士班 === 104 === Flight attendants constitute the majority of customer-service employees in the industry. Compared to their colleagues in other departments, flight attendants have more contact with passengers, and for longer periods of time. Within the airline industry, fli...

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Bibliographic Details
Main Authors: Pham Thi Ngoc Anh, 范氏玉英
Other Authors: Ching Hsien Soong
Format: Others
Language:en_US
Published: 2016
Online Access:http://ndltd.ncl.edu.tw/handle/37jz6z