The effects of service quality and experiential marketing on repurchase intention in aviation industry– a comparison between Taiwan and Vietnam passengers

碩士 === 明新科技大學 === 管理研究所碩士班 === 104 === The main purpose of this study is to investigate the relationship between dimensions of airline service quality using SERVQUAL model and dimensions of experiential marketing using SEMs (strategic experiential modules) with an emphasis on evaluating the repurcha...

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Bibliographic Details
Main Authors: Tran Thi Hoai Thanh, 陳氏懷清
Other Authors: Wong Hsien Lun
Format: Others
Language:en_US
Published: 2016
Online Access:http://ndltd.ncl.edu.tw/handle/hdg676