企業形象、服務品質、顧客關係、顧客滿意度與顧客忠誠度關係之研究－以資訊服務業為例
碩士 === 國立勤益科技大學 === 資訊管理系 === 104 === Due to the economic doldrums and the poor investment environment in recent years, a large reduction in the IT services industry and domestic IT projects occurred as a result. Large foreign IT firms turn to the SME target market directly, with domestic IT service...
| Main Authors: | , |
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| Format: | Others |
| Language: | zh-TW |
| Published: |
2016
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| Online Access: | http://ndltd.ncl.edu.tw/handle/6cr84c |