A Deeper Look at Air-travel Experience between LCCs and FSCs: The effect of in-flight servicescape on emotions and service values
碩士 === 國立成功大學 === 交通管理科學系 === 104 === This study investigates the cause and effect of passengers’ flying experience. More specifically, the model uses the inflight servicescape characteristics of both full-service carrier (FSC) and low cost carrier (LCC) to examine its’ effects on passengers’ emotio...
| Main Authors: | , |
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| Other Authors: | |
| Format: | Others |
| Language: | en_US |
| Published: |
2017
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| Online Access: | http://ndltd.ncl.edu.tw/handle/62a5nf |