Exploring Chinese Patients’ Satisfaction and Behavioral Intention with Their Exploring Chinese Patients' Satisfaction and Behavioral Intention with Their Healthcare
碩士 === 國立成功大學 === 國際經營管理研究所碩士在職專班 === 104 === To examine the perception of patient satisfaction and behavioral intention relevant to service quality of physician. We modified SERVQUAL with five dimensions: professionalism, patience, efficiency, respect and responsiveness additional Chinese specific...
| Main Authors: | , |
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| Other Authors: | |
| Format: | Others |
| Language: | en_US |
| Published: |
2016
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| Online Access: | http://ndltd.ncl.edu.tw/handle/4rz5qh |