Understanding Adjusted Customer Expectations: The Moderating Effect of Online Shopping Habit

博士 === 國立成功大學 === 資訊管理研究所 === 104 === By considering the changes in individual-level expectations in the post-purchase period, this study examines the moderating effects of online shopping habit on the links between adjusted expectations and their antecedents. This study proposed a theoretical model...

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Bibliographic Details
Main Authors: WatchareeLekhawipat, 劉素華
Other Authors: Chin-Ho Lin
Format: Others
Language:en_US
Published: 2016
Online Access:http://ndltd.ncl.edu.tw/handle/zbq3ba