心理資本會提升空服員的服務行為嗎? 兼論工作敬業與服務氣候之調節式中介角色
碩士 === 國立嘉義大學 === 行銷與觀光管理學系研究所 === 104 === Nowadays, the airlines companies face with the competition emerging among airlines companies. The duty of the supervisor should have the excellent strategic advantage. In the airlines, flight attendants are deemed an important factor in service and performa...
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Format: | Others |
Language: | zh-TW |
Online Access: | http://ndltd.ncl.edu.tw/handle/93277070082337213630 |