The Application of Kano Model and QFD on the Passenger Service Quality of M.V. Tai Hwa
碩士 === 國立高雄海洋科技大學 === 航運管理研究所 === 104 === In recent years, travelers between Taiwan and Penghu has increased. M.V. Tai Hwa played an important role between Taiwan and Penghu because it was responsible for transport the daily use. M.V. Tai Hwa also has passenger transport service. However, the pass...
| Main Authors: | , |
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| Other Authors: | |
| Format: | Others |
| Language: | zh-TW |
| Published: |
2016
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| Online Access: | http://ndltd.ncl.edu.tw/handle/63176153908501738557 |