| Summary: | 博士 === 國立中山大學 === 人力資源管理研究所 === 104 === The purpose of this dissertation is to explore the influence of symmetric and asymmetric dyad trust between leader and subordinate on subordinate’s effectiveness, which includes cooperative behavior, cooperative satisfaction and team commitment. In organization, trust pertains to many positive outcomes. While the individual trust is the foundation of dyad trust, the dyad trust is an emergent property of the dyad representing the pattern of trust between two parties. In the past, the majority of research on trust has focused on the trust one party has in the other. Such one-sided examinations of trust would not be a problem when trust between two parties are mutual, because they are the same things to a certain degree. When trust lies in the level of dyad, the two parties do not always converge into mutuality. Lacking the bidirectional perspective, we will lose the chance to have an insight into the true nature of trust and the predictive power of trust will be discounted. This study bases on interpersonal interaction to view the dyad trust as bidirectional psychological state.
By using polynomial regression and subsequent response surface analysis, I examine the following: How does agreement between the trust of supervisor and subordinate relate to subordinate effectiveness? How does the degree of discrepancy between the trust of supervisor and subordinate relate to subordinate effectiveness? How does the direction of the discrepancy between t the trust of supervisor and subordinate relate to subordinate effectiveness?
Results showed that symmetric trust between supervisor and subordinate is positively related to subordinate’s effectiveness. Subordinate effectiveness will be greater when supervisor–subordinate trust symmetrically occurs at higher levels rather than at lower levels. Subordinate effectiveness will be greater when subordinate’s trust is higher than supervisor’s trust than that when supervisor’s trust is higher than subordinate’s trust. These results were discussed and the limitations and suggestions for future research were proposed.
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