Applying SERVQUAL and IPA to Evaluate Customer Audit Service Quality –A Case Study of Semiconductor Assembly House
碩士 === 國立清華大學 === 工業工程與工程管理學系碩士在職專班 === 104 === Faced with the rapid changes in the semiconductor industry, supply chain management is an important topic, and supplier audit is an important management tool, too. More and more companies drive supplier quality to take continuous improvement by supplie...
Main Authors: | , |
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Other Authors: | |
Format: | Others |
Language: | zh-TW |
Published: |
2016
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Online Access: | http://ndltd.ncl.edu.tw/handle/4ue8w8 |