How A Firm’s Customer Relationship Management Fosters its Capabilities of Problem Solving for Customers:A Case of M Company
碩士 === 國立臺南大學 === 經營與管理學系科技管理碩士在職專班 === 104 === This study focused on M companies how to establish good communication channels with customers apprised of the issues faced by customers, the further help customers solve problems, and to understand and influence the behavior of customers, and finally a...
Main Authors: | , |
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Other Authors: | |
Format: | Others |
Language: | zh-TW |
Published: |
2016
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Online Access: | http://ndltd.ncl.edu.tw/handle/45705459340045197759 |