The Study on Satisfaction of Customers and Repurchase Intentions in Japan line tour : the Theatre Theory Perspective

碩士 === 國立臺灣師範大學 === 運動休閒與餐旅管理研究所 === 104 === This study, under the theatre theory, makes a materialization of service encounter, believing that customers’ service experiences are coming from the combination and organization of actors, audience and scenes, which provide a beautiful and reliable perfo...

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Bibliographic Details
Main Authors: Chen,Hsiu-Lin, 陳秀琳
Other Authors: Chen, Mei-Yen
Format: Others
Language:zh-TW
Published: 2016
Online Access:http://ndltd.ncl.edu.tw/handle/s6fjsv