The Study on Satisfaction of Customers and Repurchase Intentions in Japan line tour : the Theatre Theory Perspective
碩士 === 國立臺灣師範大學 === 運動休閒與餐旅管理研究所 === 104 === This study, under the theatre theory, makes a materialization of service encounter, believing that customers’ service experiences are coming from the combination and organization of actors, audience and scenes, which provide a beautiful and reliable perfo...
Main Authors: | , |
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Other Authors: | |
Format: | Others |
Language: | zh-TW |
Published: |
2016
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Online Access: | http://ndltd.ncl.edu.tw/handle/s6fjsv |