The Effects of Customer Behavior Change Design on Customer Loyalty based on the Perspectives of Service Design:Evidence from the Co-Cooking Space

碩士 === 國立臺灣科技大學 === 設計研究所 === 104 === Recently, Service innovation has become essential for businesses to achieve competitive advantage of sustainable development. The Co-cooking Space of Journeykaffe yangguang branch is an innovative and customer-centric self-service platform that focus on co-creat...

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Bibliographic Details
Main Authors: Xiao-Rui Hu, 胡小瑞
Other Authors: Tung-Jung Sung
Format: Others
Language:zh-TW
Published: 2016
Online Access:http://ndltd.ncl.edu.tw/handle/2uh64e