A study of the relation between Service Failure , Service Recovery and Revisit Intension - A case of Mainland China Tourists
碩士 === 中國文化大學 === 企業實務管理數位碩士在職專班 === 104 === Due to the increasing number of China tourists, the expectation of economic benefits is promising. Following the emergency of China economies, the awareness of customer protection and customer rights are rising then. Albeit China tourists make abundan...
| Main Authors: | , |
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| Other Authors: | |
| Format: | Others |
| Language: | zh-TW |
| Published: |
2016
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| Online Access: | http://ndltd.ncl.edu.tw/handle/248rwv |