Emotional labor and Service Oriented Organizational Citizenship Behavior －Work Passion as Mediating Variable
碩士 === 中國文化大學 === 國際企業管理學系碩士在職專班 === 104 === In a highly competitive global business environment, companies are facing business difficulties, the key to business success today, in addition to emphasis on product quality and technology, but also must pay attention to customer satisfaction and custome...
| Main Authors: | , |
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| Format: | Others |
| Language: | zh-TW |
| Published: |
2016
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| Online Access: | http://ndltd.ncl.edu.tw/handle/9z39jt |