Application IPA on Internal Services Quality and Service Behavior to Flight Attendants - A Case Study in China Airlines
碩士 === 亞洲大學 === 經營管理學系 === 104 === Service behavior flight attendants performance was goodwill, corporate image and service quality indicators of the quality of the airline. As a flight attendant is not only a post, the layers must pass rigorous examinations and professional training and practice to...
| Main Authors: | , |
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| Other Authors: | |
| Format: | Others |
| Language: | zh-TW |
| Published: |
2016
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| Online Access: | http://ndltd.ncl.edu.tw/handle/53r8bh |