A Study on Using Importance-Performance Analysis to Explore the Service Quality in the Unique Coffee Shop Industry

碩士 === 亞洲大學 === 休閒與遊憩管理學系碩士在職專班 === 104 === Owing to economic and personal income have increased dramatically, nowadays people are not only considered both the quality and quantity of coffee beans but also emphasized the service quality, atmosphere and design style of coffee shop when they drink cof...

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Bibliographic Details
Main Authors: Cheng, Su-Fang, 鄭素芳
Other Authors: Chang, Yu-Wei
Format: Others
Language:zh-TW
Published: 2016
Online Access:http://ndltd.ncl.edu.tw/handle/v63hsf