Developing the Customer Satisfaction and Loyalty Index Model-The Case of Combinative Café in Taiwan

碩士 === 淡江大學 === 統計學系碩士班 === 104 === In view of today''s consumer spending habits, often make choices and compare the goods, and by customer satisfaction and loyalty Index Model to help enhance the combinative cafe in customer satisfaction and loyalty, will also is an important fact...

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Bibliographic Details
Main Authors: YUNG-CHI Chang, 張詠哲
Other Authors: 温博仕
Format: Others
Language:zh-TW
Published: 2016
Online Access:http://ndltd.ncl.edu.tw/handle/cb46jg