The service quality and customer satisfaction of financial institution internet banking-A case study of Tainan branch of taiwan cooperative bank
碩士 === 環球科技大學 === 中小企業經營策略管理研究所 === 104 === Internet is very popular nowadays even in financial institutions where internet banking service opens a new opportunity for cost saving and new strategy. New challenges for financial institutions were to provide better service quality and satisfaction for...
| Main Authors: | , |
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| Other Authors: | |
| Format: | Others |
| Language: | zh-TW |
| Published: |
2016
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| Online Access: | http://ndltd.ncl.edu.tw/handle/7g7wy4 |