The service quality and customer satisfaction of financial institution internet banking-A case study of Tainan branch of taiwan cooperative bank
碩士 === 環球科技大學 === 中小企業經營策略管理研究所 === 104 === Internet is very popular nowadays even in financial institutions where internet banking service opens a new opportunity for cost saving and new strategy. New challenges for financial institutions were to provide better service quality and satisfaction for...
Main Authors: | FERNG,JIN-YAN, 馮金彥 |
---|---|
Other Authors: | WU,CHING-FENG |
Format: | Others |
Language: | zh-TW |
Published: |
2016
|
Online Access: | http://ndltd.ncl.edu.tw/handle/7g7wy4 |
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