Integrating FMEA and Kano's Model for Improvement Logistics Service Quality
碩士 === 元智大學 === 管理碩士在職專班 === 104 === The main purpose of this thesis is focused on the third-party logistics center which serving domestic organic retail stores. The service blueprint is used to explain the workflow and analyze the potential missing error in process of operation in distribution cent...
| Main Authors: | , |
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| Format: | Others |
| Language: | zh-TW |
| Published: |
2016
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| Online Access: | http://ndltd.ncl.edu.tw/handle/45383148316308029322 |