A Study on the Relationship between Service Quality and Customer Satisfaction-A Case of T Bank

碩士 === 大漢技術學院 === 流通與行銷管理研究所 === 105 === In nowadays, when customers choose the banks, they usually consider the quality of service for the first priority. Currently, the demand of service quality in the bank does not just greetings to meet the customer's needs. In addition to enhance the hardw...

Full description

Bibliographic Details
Main Authors: CHANG, MING-HSUN, 張明薰
Other Authors: LEE,YING-LAN
Format: Others
Language:zh-TW
Published: 2017
Online Access:http://ndltd.ncl.edu.tw/handle/8tn824