Application of IPA Model in the Study of Guidan Hot Spring Spa Service Quality of Customers
碩士 === 台灣首府大學 === 休閒管理學系碩士班 === 105 === Abstract Purpose: The purposes of this study are to examine of service quality of Guidan hot spring experiencing pools. Method: The SERVQUAL service quality questionnaire was distributed to 350 customers who visited the experiencing pools with a return rate of...
| Main Authors: | , |
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| Other Authors: | |
| Format: | Others |
| Language: | zh-TW |
| Published: |
2017
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| Online Access: | http://ndltd.ncl.edu.tw/handle/15937134029516612064 |