The Service Quality and Corporate Effect on Customer Satisfaction and Customer Loyalty－The Scenario of Chunghwa Telecom Mobile User
碩士 === 修平科技大學 === 人力資源管理與發展碩士班 === 104 === This research was done to discuss if the service quality and corporate image can impact on the customers' satisfaction and loyalty. The sampling was collected from Chunghwa Telecom's mobile walk-in users who applied the mobile service. To...
| Main Authors: | , |
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| Other Authors: | |
| Format: | Others |
| Language: | zh-TW |
| Published: |
2017
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| Online Access: | http://ndltd.ncl.edu.tw/handle/c8jz8m |