Tourist Expectation, Satisfaction and Loyalty: the Case of Hanoi Heritage Site

碩士 === 義守大學 === 企業管理學系 === 105 === In fact, the service industry has had a huge impact in the economy of many countries, including the UK and Vietnam. Regardless of the economic crisis in previous years, the hospitality industry in both these countries is recovering slowly. Offering superior service...

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Bibliographic Details
Main Author: Tran Dieu Linh
Other Authors: Wan-Ching Chang
Format: Others
Language:en_US
Published: 2017
Online Access:http://ndltd.ncl.edu.tw/handle/kst7j8