Analysis the Relationship among Service Quality, Customer Satisfaction, and Customer Loyalty with Hotel Industry in Hanoi Vietnam
碩士 === 義守大學 === 企業管理學系 === 105 === The purpose of this study is to analysis the relationship among service quality, tourist satisfaction and customer loyalty with hotel industry in Hanoi. Total 300 questionnaires were sent to visitors, there are 255 feedback questionnaires. After removed the invalid...
| Main Author: | |
|---|---|
| Other Authors: | |
| Format: | Others |
| Language: | en_US |
| Published: |
2017
|
| Online Access: | http://ndltd.ncl.edu.tw/handle/g3qx4q |