Service Quality in Conversational System: Developing Indicators for Service Quality Measurement
碩士 === 國立高雄應用科技大學 === 資訊管理研究所碩士班 === 105 === Conversational system services are rapidly developing due to the recent improvement of Artificial Intelligence technologies and the unique qualities conversational system has to change the interaction with customers. The demand to measure the service qual...
Main Authors: | , |
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Other Authors: | |
Format: | Others |
Language: | en_US |
Published: |
2017
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Online Access: | http://ndltd.ncl.edu.tw/handle/13485747259109246201 |