Service Quality in Conversational System: Developing Indicators for Service Quality Measurement

碩士 === 國立高雄應用科技大學 === 資訊管理研究所碩士班 === 105 === Conversational system services are rapidly developing due to the recent improvement of Artificial Intelligence technologies and the unique qualities conversational system has to change the interaction with customers. The demand to measure the service qual...

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Bibliographic Details
Main Authors: MAHENDRA AGNIDHARMA, 黃勇強
Other Authors: CHANG, CHUN-YANG
Format: Others
Language:en_US
Published: 2017
Online Access:http://ndltd.ncl.edu.tw/handle/13485747259109246201