A Study on Strategies of Service Quality Enhancement for Automobile Sales and Exhibition Centers- Case of TOYOTA’s Automobile Sales Offices in Central Taiwan
碩士 === 嶺東科技大學 === 企業管理系碩士班 === 105 === ABSTRACT Service quality has become not only one of the important factors of market competiveness for Taiwan’s automobile industry but also an issue highly emphasized by the present enterprises. This paper mainly delves into how the service quality carried out...
Main Authors: | , |
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Other Authors: | |
Format: | Others |
Language: | zh-TW |
Published: |
2017
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Online Access: | http://ndltd.ncl.edu.tw/handle/n53s7b |