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碩士 === 國立中央大學 === 企業管理學系 === 105 === This study summarizes the relevant literatures, and uses the effective statistical analysis tools and methods to analyze the customer satisfaction survey data collected by the case company to understand the case company's customer satisfaction and loyalty...
| Main Authors: | , |
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| Other Authors: | |
| Format: | Others |
| Language: | zh-TW |
| Published: |
2017
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| Online Access: | http://ndltd.ncl.edu.tw/handle/q9hge6 |