A Study of the Relationship between Cabin crew’s Emotional Labor and Burnout － Person-Organization Fit as moderator
碩士 === 國立高雄餐旅大學 === 觀光研究所 === 105 === The work performed by cabin crews can be considered a representative example of emotional labor, but long-term exposure to excessive emotional burden can lead to burnout. As cabin crews are the public face of air carriers, if they experience burnout and lose p...
| Main Authors: | , |
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| Other Authors: | |
| Format: | Others |
| Language: | zh-TW |
| Published: |
2017
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| Online Access: | http://ndltd.ncl.edu.tw/handle/72288234297397595177 |