The application of KANO model and QFD on the service quality of Kaohsiung International Airport─The Case Study of International Airlines outbound passenger

碩士 === 國立高雄海洋科技大學 === 航運管理研究所 === 105 ===   Recently, the number of outbound passengers in Kaohsiung International Airport increased year by year. In 2015, the number of outbound passengers has raised up to 4.86 million passengers. Kaohsiung International Airport, as the second largest international...

Full description

Bibliographic Details
Main Authors: YE, YI-LING, 葉羿伶
Other Authors: LEE, JIE-MIN
Format: Others
Language:zh-TW
Published: 2016
Online Access:http://ndltd.ncl.edu.tw/handle/464sr9