Relationship between Service Climate, Employee Engagement, Service Commitment and Service Performance

碩士 === 國立高雄第一科技大學 === 行銷與流通管理系碩士班 === 105 === This study aggregates past theories related to service climate to explore how retail services, food services and insurance services to maintain organizational long-term competitive advantage, facing the changes of the working to environment and the proce...

Full description

Bibliographic Details
Main Authors: CHEN, HAN-YU, 陳翰諭
Other Authors: TIEN, WEN-PIN
Format: Others
Language:zh-TW
Published: 2017
Online Access:http://ndltd.ncl.edu.tw/handle/kwn6s8