Linguistic Styles in Online Customer Service Interaction:A case study of Taobao
碩士 === 國立清華大學 === 服務科學研究所 === 105 === With the development of online shopping, online customer service (service interaction between online customer service staff and customers) came into being. Although online customer service is not limited by time and space, it can only be implemented by means of...
| Main Authors: | , |
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| Other Authors: | |
| Format: | Others |
| Language: | zh-TW |
| Published: |
2017
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| Online Access: | http://ndltd.ncl.edu.tw/handle/bpu5m6 |