The Antecedents of Proactive Postsales Service and How It Influences the Consumer Loyalty
碩士 === 國立臺北大學 === 企業管理學系 === 105 === The recent firms try to develop more complete and special postsales service. Past researches have mentioned a new idea, proactive postsales service (PPS). It is a particular postsales service. However, relatively little research has examined the antecedents of P...
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| Format: | Others |
| Language: | zh-TW |
| Published: |
2017
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| Online Access: | http://ndltd.ncl.edu.tw/handle/kwpa8w |