Mechanisms linking frontline employee service competencies to customer’s word-of-mouth intention

碩士 === 國立高雄大學 === 經營管理研究所 === 105

Bibliographic Details
Main Authors: CHENG, CHU-CHUN, 鄭竹君
Other Authors: WU, YU-CHI
Format: Others
Language:zh-TW
Published: 2017
Online Access:http://ndltd.ncl.edu.tw/handle/32737815563693346548