A Study on the Relationship Between Emotional Labor, Job Burnout and Customer Orientation of Hotel Front-line Staff:A Case Study of the Landis Group Hospitality
碩士 === 靜宜大學 === 觀光事業學系 === 105 === To accomplish “Sightseeing Country Action Project,” companys have adapted their business from the traditionally market-oriented and the product-oriented strategy to the customer orientation. By focusing on the needs of the customers with the changes of the industry...
| Main Authors: | , |
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| Other Authors: | |
| Format: | Others |
| Language: | zh-TW |
| Published: |
2017
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| Online Access: | http://ndltd.ncl.edu.tw/handle/f8zq6a |