The Effects of Service Quality, Relationship Quality and Customer Satisfaction on Customer Loyalty of Airlines
碩士 === 東吳大學 === 企業管理學系 === 105 === In recent years, nationals pay more attention to quality of life and going abroad during leisure time is more frequent. The implementation of open skies in 1987 has brought the convenience of domestic transportation in airline industry. It also results in the sever...
| Main Authors: | , |
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| Other Authors: | |
| Format: | Others |
| Language: | zh-TW |
| Published: |
2017
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| Online Access: | http://ndltd.ncl.edu.tw/handle/d3f265 |