Factors Affecting Customer Loyalty in the Civil Service Exam Tutoring Industry: from the Perspective of Relationship Quality and Elaboration Likelihood Model

碩士 === 東吳大學 === EMBA高階經營碩士在職專班 === 105 === Taking exams for civil service positions became popular in 2008 after the financial crisis. At its peak, the adult tutoring business was a five-billion-dollar business a year. However, the number of people taking civil service exams declined sharply in rece...

Full description

Bibliographic Details
Main Authors: CHANG,CHIA-CHI, 張家旗
Other Authors: HU,KAI-CHIEH
Format: Others
Language:zh-TW
Published: 2017
Online Access:http://ndltd.ncl.edu.tw/handle/37380448045560901435