The study of affection of relationships of after-sale service and additional service towards the relationship inertia and the behavior of consumers-it is aimed at the consumers of telecommunication business

碩士 === 南臺科技大學 === 高階主管企管碩士班 === 105 === The purpose of the study is to investigate the relationship between after-sale service, additional service and relationship inertia, and the behavior of consumers. It is aimed at the consumers of telecommunication business. Due to the rise of consciousness of...

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Bibliographic Details
Main Authors: HUANG, TUNG-LI, 黃東立
Other Authors: 陳孟修
Format: Others
Language:zh-TW
Published: 2017
Online Access:http://ndltd.ncl.edu.tw/handle/pc79t9