A Study of Online Call Center
碩士 === 國立臺北科技大學 === 管理學院經營管理EMBA專班 === 105 === Many studies about online call center had been done with focus on aspects of management, performance and operational practices; they could be referential for further studies. This thesis focus on competitiveness and management, the future trends of this...
| Main Authors: | , |
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| Other Authors: | |
| Format: | Others |
| Language: | zh-TW |
| Published: |
2017
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| Online Access: | http://ndltd.ncl.edu.tw/handle/cdc772 |