Monitoring Public Relations Crisis by Social Media Control Charts

碩士 === 淡江大學 === 資訊管理學系碩士班 === 105 === Public relations crisis occurs when unexpected events damage the organization’s image. The organization may face a disastrous consequence if the crisis is not attended. To avoid the crisis, the organization has to know the public’s appraisals constantly and comp...

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Bibliographic Details
Main Authors: Yi-Hsuan Tsai, 蔡怡宣
Other Authors: 鄭啟斌
Format: Others
Language:zh-TW
Published: 2017
Online Access:http://ndltd.ncl.edu.tw/handle/excs6p